ITIL®

ITIL® is a common language to discuss IT processes, that is understood by IT and business professionals worldwide. Get certified by following a course on our calendar.

ITIL® is a registered trade mark of AXELOS Limited.

ITIL® Life Cycle Module: Service Operation + exam (3d.)

Learn how to organise your operational processes to support your service delivery at the agreed level to your customers.

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ITIL® Life Cycle Module: Service Design + exam (3d.)

You will learn and understand what Service Design is and in which way Service Design plays an important role for your customers and your own organisation.

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ITIL® Foundation + exam (3d.)

This training helps you to implement effectively ITIL® and achieving success by ensuring that employees have the relevant knowledge, skills and techniques.

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ITIL® Life Cycle Module: Service Transition + exam (3d.)

In this lifecycle module you will learn the principles and guidelines how to move new or changed services to the production environment in a controlled way.

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ITIL® Managing Across the Life Cycle (MALC) + exam (4d.)

This training is the final module of the Service Lifecycle/Service Capability modules that leads to the ITIL® Expert in IT Service Management.

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ITIL® Life Cycle Module: Service Strategy + exam (3d.)

In this lifecycle module you will gain insight how to use service management and how to arrange your services on a strategic level.

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ITIL Life Cycle Module: Continual Service Improvement (CSI) + exam(3d.)

The training ITIL® Continual Service Improvement addresses how to manage the processes through continual improvement.

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