- Introduction ITIL® service management
- Life cyclesService operation
- Service strategy
- Service design
- Service transition
- Continual service improvement
- Sample exams
ITIL® is the most widely adopted framework for IT Service Management in the world. It is a practical, no-nonsense approach to the identification, planning, delivery and support of IT services to the business. Our ITIL® foundations training is developed to help you implement effectively ITIL®, achieving success by ensuring that employees have the relevant knowledge, skills and techniques, but most importantly, ensuring their entire organisation is using a common language. An exam leading to the ‘ITIL® foundations’ certificate is included at course end.
ITIL® is a registered trade mark of AXELOS Limited, the Swirl logo is a trade mark of AXELOS Limited Powered by D-ICT Solutions, the ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited.
Duration: 21.00 hour(s)
Price: € 1350
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