ITIL® Foundation + exam (3d.)

Description

ITIL® is the most widely adopted framework for IT Service Management in the world. It is a practical, no-nonsense approach to the identification, planning, delivery and support of IT services to the business. Our ITIL® foundations training is developed to help you implement effectively ITIL®, achieving success by ensuring that employees have the relevant knowledge, skills and techniques, but most importantly, ensuring their entire organisation is using a common language. An exam leading to the ‘ITIL® foundations’ certificate is included at course end.

ITIL® is a registered trade mark of AXELOS Limited, the Swirl logo is a trade mark of AXELOS Limited Powered by D-ICT Solutions, the ITIL® Accredited Training Organization logo is a trade mark of AXELOS Limited.

Duration: 21.00 hour(s)
Price: 1350

Sessions

11/09/2017 
12/09/2017 
13/09/2017 

Location: Brussels
Course language: English

Details

Topics
  • Introduction ITIL® service management
  • Life cyclesService operation
  • Exercises
  • Service strategy
  • Exercises
  • Service design
  • Exercises
  • Service transition
  • Exercises
  • Continual service improvement
  • Exercises
  • Sample exams
  • ExamBasic
Prerequisites
  • (Preferably good) knowledge of automation, IT and IT Infrastructure Management.

Contact

Our advisors are at your disposal. Choose your contact mode.